Terms and conditions

Website usage terms and conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Not 2 Shabby's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The use of this website is subject to the following terms of use:
The content of this website is for your general information and use only. It is subject to change without notice.
This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, some personal information may be stored.
We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Copyright notice

This website and its content is copyright of Not 2 Shabby. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
you may print or download to a local hard disk extracts for your personal and non-commercial use only
you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Description of Goods

We take great care to ensure that descriptions, specifications and colour reproductions of products are as accurate as possible. However, please note that exact colour matches to web photographs cannot be guaranteed. All sizes quoted are approximate.

Out of Stock Items

If you are interested in something that is out of stock, please contact us and tell us the item you are interested in. We can give you an estimate of when this will be back in stock and if you wish we can notify you when it is available.
Due to hand crafting no two items are exactly the same. We also sometimes use recycled materials and therefore have limited supply. But please contact us and tell us what you are interested in and we will see what we can do.

Special Offers

From time to time we may advertise special/seasonal promotional offers and discounts. These will only be valid while advertised on our website and we retain the right to change or end these offers without further notice. Offers are applicable on selected items only and cannot be used in conjunction with any other offer or discounts.

Privacy Statement

We are committed to protecting your privacy. We will not pass on or sell any of your details to any other companies, organisations or individuals. The only data collected by us is our own customer base, which we will use to inform you of any special offers, sales or promotions. You can ask for your personal information to be updated or removed from our customer base at anytime by emailing us and you will be removed from our mailing details. We do not store your credit card details, as these are dealt with within your chosen payment method. All payment methods are by secured and verified payment schemes to protect you.

Delivery

All orders are despatched as soon as possible (normally within 3-5 working days of being accepted), to arrive with UK customers within 14 working days. All orders are sent via Royal Mail and will usually require a signature.
Delivery is free for mainland UK. For shipping outside the UK please contact us for delivery costs. Please note that furniture cannot be sent via our regular delivery methods. You are welcome to collect them yourself or you may arrange for your own courier to collect.
If you are in the Oxfordshire area we can deliver for a small fee. Please contact us prior to ordering.

Returns

We hope you will be happy with your order, however, if for any reason you are not happy with any item in your order, you can return it to us within 7 days of receipt for either an exchange or a refund. Return them to us, unused and in their original packaging for a replacement or refund. Please note postage and packaging costs are not refundable. When returning goods the package is your responsibility until it reaches us, therefore we recommend that you obtain a certificate of posting.
If you wish to return an item, please contact us by e-mail first with details of your order and item(s) to be returned.


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